Questions from our customers…
How does the payment work?
Our lesson fees are structured to make high-quality music tuition affordable and easy to budget for. Payments are spread across 12 equal monthly instalments of £61.99, with an annual cost of £743.88. This covers tuition during our 39 teaching weeks, averaging £19.07 per lesson. This straightforward plan ensures consistent, professional tuition throughout the year while offering excellent value.
What if I want to cancel?
Please get in touch with your designated contact and we will sort it out with you.
What if I miss or can’t make a lesson?
If you are unable to attend a lesson, we ask that you provide at least 24 hours’ notice. We will then offer an alternative lesson time from any available slots; however, refunds cannot be provided for lessons missed by students. In the event that a teacher is unavailable, we will always provide a suitable teacher to ensure lessons continue as planned. Should we ever need to cancel a lesson and be unable to provide a replacement tutor, we will offer either a rescheduled lesson or a full refund.